Privacy Policy
Your privacy matters to us. Here's how we protect your information.
Information We Collect
When you use Drift-Code's budget management platform, we collect information that helps us provide better service. This includes personal details you share when creating an account, project data you input, and technical information about how you interact with our platform.
Personal Information
- Name, email address, and contact details when you register
- Company information and billing addresses for business accounts
- Profile preferences and communication settings
- Support ticket conversations and feedback submissions
Project Data
Your budget information, project details, financial data, and collaboration settings remain under your control. We process this data to deliver our services but never share it with third parties for marketing purposes.
How We Use Your Data
We use collected information to operate and improve Drift-Code's services. Our team analyzes usage patterns to enhance features, provides customer support when needed, and sends relevant updates about your account.
- Maintaining and securing your project budget data
- Processing payments and managing subscriptions
- Sending important account notifications and service updates
- Improving our platform based on user feedback and behavior
- Providing technical support and troubleshooting assistance
- Complying with Vietnamese data protection regulations
Data Storage and Security
Your information is stored on secure servers with industry-standard encryption. We maintain physical and digital safeguards that protect against unauthorized access, data breaches, and system failures.
Security Measures
All data transmissions use SSL encryption, database access requires multi-factor authentication, and we conduct regular security audits to identify potential vulnerabilities.
We retain your personal data only as long as necessary to provide services or comply with legal requirements. Project data remains accessible while your account is active, and we provide data export options before account closure.
Your Rights and Controls
Under Vietnamese privacy laws and our commitment to transparency, you have several rights regarding your personal information. These rights help ensure you maintain control over your data throughout your relationship with Drift-Code.
Access and Correction
You can view and update most personal information through your account settings. For data not directly accessible, contact our support team for assistance with corrections or detailed information requests.
Data Portability
Export your project data in standard formats through the platform's export features. This includes budget information, project timelines, and collaboration history in formats suitable for other systems.
- Request detailed reports of all personal data we maintain
- Correct inaccurate or outdated information in your profile
- Delete specific data points or close your account entirely
- Restrict processing for specific purposes while maintaining core services
- Object to certain data uses, such as marketing communications
Sharing and Third Parties
We don't sell personal information to advertisers or marketing companies. However, we work with trusted service providers who help us deliver and improve our platform. These relationships are governed by strict data protection agreements.
Service Providers
- Cloud hosting providers for secure data storage and backup
- Payment processors for handling subscription and billing transactions
- Email services for sending account notifications and updates
- Analytics tools that help us understand platform usage patterns
We may disclose information when required by Vietnamese law, court orders, or to protect the rights and safety of our users. In such cases, we carefully review requests and provide only the minimum information necessary.
Cookies and Tracking
Drift-Code uses cookies and similar technologies to enhance your experience and understand how our platform performs. Most cookies improve functionality, like remembering your login status and interface preferences.
Types of Cookies
- Essential cookies that enable core platform functionality
- Preference cookies that remember your settings and customizations
- Analytics cookies that help us understand usage patterns
- Security cookies that protect against unauthorized access
You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality. We don't use cookies for cross-site tracking or behavioral advertising.
International Data Transfers
While our primary operations are based in Vietnam, some service providers may process data in other countries. We ensure these transfers comply with Vietnamese data protection laws and maintain appropriate safeguards.
All international data transfers are protected by standard contractual clauses or other approved mechanisms that provide equivalent protection to Vietnamese privacy standards. We regularly review these arrangements to ensure continued compliance.
Policy Updates
This privacy policy may change as we add new features or respond to regulatory updates. Significant changes will be communicated through email notifications and prominent announcements on the platform.
Staying Informed
We recommend reviewing this policy periodically. The "Last Updated" date at the top indicates when changes were made, and we maintain an archive of previous versions for reference.
Continued use of Drift-Code after policy updates constitutes acceptance of the changes. If you disagree with modifications, you can close your account and request data deletion through our standard procedures.
Questions About Privacy
Our privacy team is available to address concerns, process data requests, and explain our practices in detail. We aim to respond to privacy inquiries within 72 hours.
Email: support@drift-code.com
Phone: +84 949 966 001
Address: 146 Đường Đống Đa, Vĩnh Lạc, Rạch Giá, Kiên Giang, Vietnam